Sub-Zero · Edmonds, WA
Sub-Zero Freezer Repair in Edmonds: Thawing, Frost and Ice
Freezer columns and drawers that frost over, thaw at the edges or short-cycle their way through a Puget Sound winter.
When the freezer fault is in the sealed system
If a freezer keeps losing cold after the door seal and the defrost circuit check out, the sealed system is next: the compressor, the evaporator and the refrigerant circuit that joins them. On Sub-Zero models built with two compressors the freezer has a sealed system of its own, so a freezer failing under a fridge that still holds can be a freezer-only repair. Gauges settle it, and the band for that work is printed below.
What owners notice first
- Everything has a soft coat of frost on it and the ice cream has gone slushy.
- A slab of ice keeps forming under the bottom basket no matter how often it is chipped out.
- It runs for twenty minutes, clicks off, then starts again a few minutes later.
- The drawer no longer closes flush and the gasket feels stiff and papery.
What it costs
Price bands, printed before you call
Each band covers the part and the labour to fit it. Once the fault is found, the technician names one figure inside the matching band, and that is the figure you pay.
One flat $89 service call pays for the visit and the complete diagnosis, and it comes off the repair price when you approve the work.
- Compressor or sealed-system repair Shows as a compressor that clicks and will not start, or refrigerant slowly lost
- $1,300–$3,270
- Door gasket or seal replacement Shows as one section creeping warm, beads of water or frost along a door edge
- $270–$620
- Evaporator or condenser fan motor Shows as a fan that has gone quiet behind the grille, or cold coils behind a warm shelf
- $340–$700
- Defrost heater, thermostat or sensor Shows as a back panel iced over, or a warm fridge sitting above a freezer that still works
- $290–$690
- Ice maker, water valve or supply line Shows as ice and water trouble, which is a different job from a cooling fault
- $270–$790
- Electronic control board Shows as a lit display and working lights while nothing calls the compressor on
- $420–$880
Where a job lands inside its range depends on which part fails and on whether the unit can be serviced where it stands or has to be eased out of its opening. For scale: a like-for-like new built-in, with the fitting and any cabinet work still to pay on top runs $12,110–$21,200, so the repair is always priced before anyone mentions a new one.
What Edmonds says
Fixed once, explained properly
5.0 / 5917 reviews
Ice under the bottom basket had got thick enough to stop the drawer shutting, and I assumed that was normal. The drain was frozen back to the evaporator and the defrost limit had failed.
Twenty minutes on, a few minutes off, all night, every night. First visit pinned it to a control sensor that was not on the van, so we waited days for a second slot. Fitted, and the cycling settled.
Freezer drawer kept frosting up. Another company wanted to replace the whole control board. It was a split gasket and a drain that had iced over. Fraction of the price.
Still warm? Ring before the food goes.
Say which side is warm and what the compressor sounds like — that is enough to start. Phone it through, or choose a slot on the booking page. $89 to find out, and the $89 comes off the repair.
Out on calls seven days a week, from 8 in the morning until 8 at night · the phone is staffed 24/7 · Edmonds addresses, Meadowdale down to Firdale